Digital Transformation for the Japanese Government

For six months, I was part of a team embedded with Digital Agency — the leader and coordinator for Japanese government digital transformation. As a team, we were assigned multiple projects aimed at improving the user experience of the government’s digital services.

My projects, which are subject to a strict non-disclosure agreement, include UX research and strategy for an administrative application management tool, information architecture for the next version of the Japanese government ID, and updating the web accessibility guidebook.